Shipping policy
Shipping Policy
We ship all Kimberley & Co products from South Africa.
1. Order Processing
Orders are processed within 1–2 business days after payment confirmation.
2. Shipping Times
- In-stock items: Standard shipping takes 5–10 business days domestically.
- Out-of-stock items: Shipping may take 4–6 weeks, depending on supplier availability.
- International orders: Shipping times vary depending on destination country and customs processing.
3. Tracking
Tracking information will be provided once your order has been shipped so you can follow your delivery.
4. Delays
While we aim to meet all estimated delivery times, delays may occur due to courier services, customs clearance, weather conditions, or high order volumes. We are not responsible for delays outside of our control.
5. Contact
If you have any questions about your order, please contact us:
Phone: +27 79 644 5429